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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,195 total reviews)
      avatar

      Michael Shepherd

      65% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      3.0
      Dec 5, 2017

      Good Money/ Boring Job

      Cse account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonuses, Employee Lunches, Recognition, Giveaways. Super easy way to make money, always offering overtime, you make money just by meeting your goals or having a great calls.

      Cons

      Everything you do is monitored down to the minute, management is constantly on you about goals, SUPER boring. If you can stand being on the phone for your whole shift and having the same conversation a million times and able to deal with rude cardmembers then this jobs for you.

      5.0
      Nov 10, 2017

      overall employee experience

      Senior systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discover gives any training you need to be successful, then they promote from within. They have expanded on their perks while other companies have done away with benefits. Discover recently added a program where we work with Franklin University and provide free college to select employees. This is in addition to our tuition reimbursement program. We recently added virtual doctors visits, so you can be diagnosed and sent a prescription on the phone or on line. We're currently expanding our work at home force, so you can work at home for Discover virtually all over the country.

      Cons

      It's not really a con, but you have to be motivated to succeed. If you want to just come in and take up space, this is not the job for you. You need to be driven and want to contribute to making the customer experience positive and beneficial.

      5.0
      Nov 6, 2017

      Awesome Place To Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like my co-workers and the company has a strong management team. The company also pays extremely well for the positions offered. There is room for advancement within the department and company.

      Cons

      There are a multitude of systems which do not interact making finding internal information time consuming. The IT department and access control to gain access to systems needs to be developed further.

      Viewing 511 - 513 of 5,195 Reviews
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      ReviewsDiscover reviews

      Glassdoor has 5,606 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.