Discover reviews

4.0

68% would recommend to a friend

(5,181 total reviews)
avatar

Michael Shepherd

64% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Jun 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Very good technical infrastructure for those who are go-getters. You can shine if you are willing to go beyond your job description and take ownership during a project.

Cons

Communications are ppor between management and staff, I was in Illinois my manager was in Utah. Language barrier with staff becuase most of them are from India and their accent sometimes makes it hard to understand. There is a revolving door for staff, mosly consultants from India.

1.0
Oct 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits-(Although they are not much better than other large companies) PTO Nice Building Occurrence Policy is Very Lenient--you can basically call off work 5 times before corrective action They Allow Make up time to avoid having an occurrence if you call off

Cons

Uneducated Team Leaders and Management "Lifers" that don't know how to do their jobs Cafe has extremely high prices Team Leaders show favortism Have to work almost every Saturday (3 Saturdays out of 4) but HR won't tell you this until you're already hired and working..they say 1 Saturday per month during the interview process Do not pay time and half for Sunday shifts Team Leaders/Coaches and Managers are constantly fired without explanation Account Managers have high turnover as well--because of the way they are treated DISCOVER OUTSOURCES HUMAN RESOUCE FUNCTIONS AND BENEFIT CUSTOMER SERVICE TO INDIA!!!! Fitness Center is a Joke, and it's not free!! It's currently $20 approx per month and it's closed on weekends

2.0
Oct 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Great fitness center. Building is very pretty. There are some decent people that work there. Smart and know what they are doing....unfortunately, most of those people are overlooked. It used to be a great place to work. Everyone worked for a common goal...not anymore.

Cons

The network is mismanaged, card has their act together. Repeat mistakes, and deplorable upper management.

Viewing 226 - 228 of 5,181 Reviews

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