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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,181 total reviews)
      avatar

      Michael Shepherd

      64% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      4.0
      Sep 18, 2024

      Wish I could go back! I love the company!

      Bank account customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offers competitive compensation and comprehensive benefits. It provides excellent resources to support employees in performing their roles effectively. The training program is thorough, equipping you with the necessary knowledge and skills to assist customers confidently before you begin your duties.

      Cons

      When I transitioned to an actual team, I felt that the TL and Coach could have been more supportive in helping me succeed with Discover. Instead of encouraging me to quit, they could have focused on promoting positivity and finding ways to help me improve in my role. As a leader, it’s important to uplift and support associates, helping them feel capable and valued rather than making them feel inadequate. I believe that with a more positive and supportive TL, I would have thrived and stayed with the team.

      4.0
      Sep 11, 2024

      Politics, hidden biases and poor middle management

      Principal product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has great opportunities for giving back, volunteering, learning resources and flexible PTO

      Cons

      The middle management is incompetent. there are folks who have warming seats and doing nothing meaningful, value adding for over 25+ years. There is a team with not enough diversity. the leaders are more bossy and exhausting than inspiring.

      Viewing 232 - 234 of 5,181 Reviews
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      ReviewsDiscover reviews

      Glassdoor has 5,592 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.