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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,181 total reviews)
      avatar

      Michael Shepherd

      64% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      5.0
      Feb 11, 2022

      Fantastic Company, people and benefits

      Customer relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved my time at Discover. You are treated like an equal by all levels of management. When they say “open door” policy that’s exactly what it means. You could go to any team coach or even the the department managers with any question or issue and they would help with a smile. Discover really cares about their card members and employees. Can’t say enough about the company. Wish I was still there!

      Cons

      Call volume can be a little high but the training program and additional training classes available through professional development fully equip you to handle the stress of high call volume.

      1.0
      Feb 9, 2022

      Approach with Caution

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits they start you off with 25 pto days, good selection of health plans and good 401 k matching

      Cons

      Culture is changing for worse, since the new CIO came in. Existing talent is not valued, very few opportunities to advance. Non Stop Reorg 's . All time high attrition and it will get worse once the "Dreyfuss model" is fully rolled out in the Business Technology group. Very hard to grow unless you are in with the "right people". Upper management is in the Cloud .....

      3.0
      Feb 4, 2022

      Good people, challenging culture

      Senior manager, marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with. Challenging work. Goal orientated. Employee benefits. Downtown office.

      Cons

      Poor leadership culture. Culture of authoritarianism and fear. Survival required being a 'yes person'. Horrible group-think, politics, in/out-group dynamic.

      Viewing 268 - 270 of 5,181 Reviews
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      Glassdoor has 5,592 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.