Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

54% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"the pay is good and constantly goes up" ((in 51 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 48 reviews)); "Ticket benefits are good and growth" ((in 38 reviews)); "Colleagues are nice if they are same level as you" ((in 35 reviews)); "The team was great and very easy to pick up hours." ((in 31 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 55 reviews)); "long hours and too many audits" ((in 26 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 16 reviews)); "No bonus paid pls check before signing." ((in 10 reviews)); "Bad middle and upper management." ((in 8 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

54% would recommend to a friend

(1,283 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,283 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Jan 16, 2026

Poor management

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Can meet new people and create good airlime relations and connections

Cons

Poor management Low salary Little to no progression Toxic management

5.0

Jan 13, 2026

Experienced Ramp Agent with expertise in baggage handling, aircraft loading/unloading, and ramp safety.

Ramp agent/baggage handler

Recommend

CEO approval

Business Outlook

Pros

Experienced in baggage handling and aircraft loading/unloading • Knowledge of ramp safety procedures • Physically fit and able to work in demanding environments • Strong teamwork and communication skills • Reliable, punctual, and able to work flexible shifts • Attention to detail and following standard operating procedures (SOPs)

Cons

Limited experience with specific airport software (quick learner) • Less exposure to international airport operations (eager to learn) • Can improve advanced equipment handling (training welcomed) • Occasionally overly detail-oriented (working on balancing speed & accuracy)

1.0

Jan 12, 2026

Poor workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free hot drinks that's about it

Cons

The place is unhygienic and dirty. Staff a micromanaged. Managment dont care about issues that arise

Viewing 37 - 39 of 1,283 Reviews

Top companies for "Compensation and Benefits" near you

American Express Global Business Travel

3.5★Compensation & Benefits

arrivia

3.6★Compensation & Benefits

Hapag-Lloyd

3.7★Compensation & Benefits

Celebrity Cruises

4.0★Compensation & Benefits

Jobs at Dnata

Dnata

Dnata reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Poor management

Experienced Ramp Agent with expertise in baggage handling, aircraft loading/unloading, and ramp safety.

Poor workplace

Top companies for "Compensation and Benefits" near you

Jobs at Dnata

Dnata reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Dnata reviews FAQs

Jobs at Dnata