Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

54% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"good pay and generally pertty chill" ((in 49 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 44 reviews)); "Ticket benefits are good and growth" ((in 43 reviews)); "Colleagues and company is good" ((in 36 reviews)); "The team was great and very easy to pick up hours." ((in 33 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 54 reviews)); "long hours and too many audits" ((in 25 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 16 reviews)); "No bonus paid pls check before signing." ((in 10 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

54% would recommend to a friend

(1,283 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,283 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Jul 15, 2025

Bad place to learn and grow.

Office cargo agent

Recommend

CEO approval

Business Outlook

Pros

1. Slack workplace environment, anytime can go drink kopi. 2. Decent starting salary.

Cons

1. Other then 13th month, no other bonuses/ profit sharing/ increment. 2. Toilets are disgusting, pee constantly on the floor, always smells bad. 3. Management not attentive to staff. 4. Bad work life balance, due to the shift work requirements, no time to meet friends, especially when you are working on weekends. 5. Always lacking manpower, constantly pressured to OT even when you have plans on that day. 6. No career progression, people working here 10-20 years still doing the same thing.

2.0

Jul 14, 2025

Bad Management

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Starting pay is not bad

Cons

No increment, no bonus, no empathy against staffs, operation staffs have to work inhumane

3.0

Jul 12, 2025

Mediocre

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Flexibility in terms of start times

Cons

Bad Communication as well as poor management

Viewing 79 - 81 of 1,283 Reviews

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Jobs at Dnata

People & Culture Manager

Storeroom - Receiving Clerk

Dnata

Dnata reviews

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Bad place to learn and grow.

Bad Management

Mediocre

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