Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

54% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"the pay is good and constantly goes up" ((in 50 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 44 reviews)); "Ticket benefits are good and growth" ((in 43 reviews)); "Colleagues and company is good" ((in 36 reviews)); "The team was great and very easy to pick up hours." ((in 29 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 60 reviews)); "long hours and too many audits" ((in 25 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 18 reviews)); "No bonus paid pls check before signing." ((in 9 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

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Dnata

Dnata reviews

3.1

54% would recommend to a friend

(1,283 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

46% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.5

Senior management

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

1K reviews

4.0

Aug 16, 2019

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay and good people to work with

Cons

Shifts can be challenging and you have to be flexible

3.0

Aug 15, 2019

Good pay but not flexible

Passenger service agent

Recommend

CEO approval

Business Outlook

Pros

The pay is higher than other handlers

Cons

No flexibility and no work/life balance

4.0

Aug 11, 2019

Benefits of Emirates with more freedom

Manager

Recommend

CEO approval

Business Outlook

Pros

Progressive attitude Good benefits - part of Emirates group

Cons

Sometimes decision making can be slow, dnata is seen as 2nd class to the airline which is not the case!

Viewing 1165 - 1167 of 1,283 Reviews

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Good

Good pay but not flexible

Benefits of Emirates with more freedom

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