Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

54% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (65) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"the pay is good and constantly goes up" ((in 47 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 44 reviews)); "Ticket benefits are good and growth" ((in 43 reviews)); "Colleagues and company is good" ((in 41 reviews)); "The team was great and very easy to pick up hours." ((in 31 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 61 reviews)); "long hours and too many audits" ((in 24 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 15 reviews)); "No bonus paid pls check before signing." ((in 11 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

54% would recommend to a friend

(1,283 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

46% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.5

Senior management

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Apr 8, 2024

Interesting role, great team

Passenger services delivery agent

Recommend

CEO approval

Business Outlook

Pros

Get to experience behind the scenes of an airport which can be fun, easy to compartmentalise the role. The team was great and very easy to pick up hours.

Cons

Sometimes you have toxic people within teams who are friends with upper management, Only 20 hours are allocated to you in 4-hour shifts for the week.... the rest are pick-up shifts. The role is shift work, which may suit some and not others with late flights/early starts.

1.0

Jan 26, 2017

Never ever join dnata!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are good at dirty politics you have a chance to go up.

Cons

dnata in India is a worst organisation to work with. Management to HR everyone is corrupt. No fixed policies no fixed ratings. Your annual rating gets changed without letting you know. HR is just of no use. Its a one man Army and all the decisions are taken by country head.

1.0

Apr 22, 2015

Customer Service Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Tickets Allowence, Great experience, diversified culture environment

Cons

Salary is below market rate, a lot of dead wood in the management, limited number of new internal vacancies for career growth, vague criteria for promoting staff

Viewing 172 - 174 of 1,283 Reviews

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Interesting role, great team

Never ever join dnata!

Customer Service Agent

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