Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
avatar

Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

People in the team and a few of the managers are nice and helpful.

Cons

Half of the team has left in the last two years. The organisation has been performing worse and worse. Your actual numbers do not matter here. Upper management gave their favourites teams and made-up titles, while the people who did the actual bulk of the work were bullied and neglected. Constant reorgs to accomodate them. These people are bad at their jobs, and they have destroyed the culture. Examples of things that gets you targeted include: having tattoos, being sick or disabled, needing time off for a medical emergency, using the "wrong" meeting room, not being good-looking enough, being the wrong gender, coming from the wrong country of origin, looking for a new opportunity, or simply making one of upper management's favourites feel intimidated by your performance. If an AE needs a scapegoat, you are going to be dragged and placed on a PIP. If an AE decides to disrespect you or be abusive to you, you have no protection. The best performers have been neglected, abused, and driven out. HR is not only not your friend, but they are actively brought in to intimidate you. SCs are not invited to company events and you will work

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Recognizable Brand, Accelerators to increase commission. Good co-workers. Product is widely viewed as the industry standard.

Cons

Expensive vs Competitors, Sales in certain verticals has becoming increasingly difficult since changes. Often sales reps are in competition with DocuSign's website/marketing initiatives which undercut sales opportunities and provide 0 credit to sales rep. Even though DocuSign does more than e-signature, it is widely seen as just a e-sign provider. Docusign is working to fix that.

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Docusign Response
1w
Thank you for taking the time to share your insights with us. As our industry evolves quickly, it is important for us to hear detailed feedback regarding our sales environment and market positioning. We are always evaluating ways to improve the employee experience, and your review gives us some important points to consider. Wishing you the best of luck in your next venture.
5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
Viewing 1 - 3 of 3,624 Reviews

Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.