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Doherty Enterprises

Engaged Employer

Doherty Enterprises reviews

4.3

86% would recommend to a friend

(246 total reviews)

Ed Doherty

96% approve of CEO

72% positive business outlook

Doherty Enterprises has an employee rating of 4.3 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Doherty Enterprises employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

246 reviews
3.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The biggest pro of working for the Doherty location where I was employed, which was an Applebee's, was that of what you would find in any decently run chain: a hard skill focus on the basics of hospitality in any given role. What is expected of you will be gone over nearly ad nauseam during a slightly longer than average training period, usually consisting of five days. Continually through the seasons and campaigns (such as the infamous $5/$6 "mucho" drinks or unlimited specials), certain practices will be emphasized, and there are tons of sales contests regularly happening that allow tipped employees to win a little extra cash. While there were quite a few management changes, there was also no shortage of kind and effective leaders (also some not, so I will skip that in the cons section).

Cons

There are two main, unfortunately glaring, cons that prevent me from recommending this location (and perhaps company) to any front-of-house professional, as opposed to students and those new to this industry. One possibly expected: full-time hours are not realistic to expect in a nonmanagerial role. That will mean a lack of planning or not making enough in busy seasons to float one in slower ones will spell not being able to pay one's bills. If attaining a second job/gig, an employee may also find that communication amongst the managerial team, good leaders as many are, needs improvement. The biggest con I personally experienced, however, was the lack of control and, frankly, outright refusal to address regular harassment-level abusive speech from guests. Literal fist fights were the only time I ever witnessed minor guests asked to leave. With such a high percentage of guests being minors spending their parent's money, auto gratuity should be a standard, but when asked to implement such policies, the service staff was denied. That means servers are sometimes running non-stop for hours and effectively make a low hourly pay (as opposed to their peers in other restaurants, even chains) for the effort exerted. Servers are also expected to tip out 3% of their nightly pay, regardless of how many tables did not leave a tip. Servers in New Jersey are not paid the state or even federal minimum wage, and even the students and beginners I'd recommend this job to should stay cognizant of that.

avatar
Doherty Enterprises Response
1y
We are sorry to hear you had a negative experience. We strive to deliver a WOW experience and environment for all our people and are disappointed to hear that was not your experience. Please reach out to our Human Resources Department by calling 1-866-DOHERTY; calling our EthicsPoint 24 hour hotline 844-942-2800; completing a web-intake at dohertyinc.ethicspoint.com; or completing a mobile intake at dohertyinc.navexone.com. We look forward to hearing from you and addressing the issue.
4.0
Jan 6, 2025

Marketing at Doherty

Recommend
CEO approval
Business Outlook

Pros

Great work environment and benefits available.

Cons

In office five days a week.

avatar
Doherty Enterprises Response
1y
Thanks for telling us your feedback and sharing you thought our benefits and work enviroment were great! Always great to read such positive comments!
2.0
Oct 3, 2024
Recommend
CEO approval
Business Outlook

Pros

- Opportunities for quick growth/learning. Started at Doherty as an intern, hired as an AP coordinator, promoted to treasury specialist, role changed to Auditor/System Admin (w/in 5 years). You will learn and wear a lot of different hats in the Treasury Department; this can be a good learning experience but much of it you will learn on the fly. - Direct Boss/Co-workers care about you, for real. Some of the people here that you will meet will be some of the best colleagues or bosses that will look out for you. The treasury department had one of the best and most empathetic bosses. I must have seen around 8 or 9ish coworkers come and go, but the only reason I hadn't left sooner was because he was such a great boss.

Cons

- Stuck in the past / Senior Management is disconnected Work culture has a very old mindset that can be contradictory. There is a lounge in the office with a full bar and games, but rarely does anyone use it unless you are there after work, have a team meeting, or HR plans something once a month. At one point I would sit at the booth and work as music played in the background and was encouraged by others not to. Senior Management made blatantly different choices for staff. For example, when I started at this company I had coworkers who had worked at Doherty even longer than I had been alive. They showed loyalty, understanding of the company, and were good teachers. When we went remote for COVID and came back, many of these people were let go because they had moved. But there were some who got to stay remote and lived in different states -- why? - Salaries lower than industry average I started at this company at 19 and accepted whatever they gave me. When I left the company for a similar role I received a 66% salary increase and work-from-home. - Disorganized and needs more training/support My title changed almost every year I was at Doherty and I lacked the training in my final role over an accounting system. The person who had the role before me was there for 20+ years and gave the company a few months of lead time before his departure. I trained with him only in his final 30 days and in my last year I struggled all the time. I had to learn the day-to-day on the fly since, after his departure, nobody could train me. And this was on top of large projects such as acquisitions/takeovers that I had no experience in. It was overwhelming and in hindsight, this role was not that difficult but the lack of training did not set me up well. My next role after Doherty was very similar and actually more hands-on in the technical (SQL database maintaining and coding) and was astonished at how much easier it was with the right mentor. - You will burn out. Like all accounting jobs, there are highs-and-lows for the end of the period. But at Doherty there seems to be a "fire" every day. I gained random responsibilities over the years and since it seemed to work, I held onto them even as I changed roles. This lasted for years and in my final few months had completely burned me out. The roughest section of time was in my System Admin role and I would receive calls almost every day in the middle of the night and emails with exclamation points and all caps demanding my attention at home. By the time this problem was even addressed, I was ready to leave. I should have left sooner before both my mental health and my desire to work at Doherty completely checked out, but lessons learned.

Viewing 13 - 15 of 246 Reviews

Glassdoor has 266 Doherty Enterprises reviews submitted anonymously by Doherty Enterprises employees. Read employee reviews and ratings on Glassdoor to decide if Doherty Enterprises is right for you.