Dollar Bank reviews

3.9

71% would recommend to a friend

(397 total reviews)
avatar

James J. McQuade

84% approve of CEO

65% positive business outlook

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

397 reviews
4.0
Aug 23, 2016

Work Environment

Recommend
CEO approval
Business Outlook

Pros

Great training program, Coaching to meet potential, Advancement opportunities, Customer service focus, Benefits

Cons

Relatively low pay, Extended hours at some branch offices, Employee turnover,

1.0
Aug 17, 2016

Awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A paycheck. Active in the community.

Cons

If you have other banking experience and something to compare it to, you don't want to work here. It's a huge step backward. Everything is on paper and sent to a back office. Outdated systems and processes. Not open to innovative ideas. Systems are constantly going down causing customers to get odd messages like their debit card is expired when it's not leaving them without access. Branches have limited access to most systems and back office phone lines go down rendering you useless in helping customers. Lastly, upper mgmt is inadequate in coaching, no balanced feedback or motivation. Focus on the negative and coach through fear. Smaller bank=alot of gossip. No confidentiality. Overall negative work environment with products and services that are hard to recommend when you wouldn't even want an account there.

1.0
Aug 11, 2016

Terrible

Recommend
CEO approval
Business Outlook

Pros

very few. Employees were decent hard working mostly, but many are poorly trained, uneducated and lacking in talent.

Cons

By far the worst company ever worked for. Pay is terrible, just awful! The management is laughable. Behind the times and technology? What technology?

Viewing 301 - 303 of 397 Reviews

Glassdoor has 410 Dollar Bank reviews submitted anonymously by Dollar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Bank is right for you.