Is Dollar Bank a good company to work for?

Dollar Bank has an overall rating of 3.9 out of 5, based on over 410 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 71% of employees would recommend working at Dollar Bank to a friend and 65% have a positive outlook for the business. The best reviews about Dollar Bank have been left by employees working as Bank Teller , Personal Banker Supervisor and Teller .

Does Dollar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Dollar Bank employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dollar Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Dollar Bank?

71% of Dollar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dollar Bank 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Dollar Bank?

Branch Manager (20) , Personal Banker (16) , Personal Banker Supervisor (16) , Bank Teller (14) , Assistant Branch Manager (12) , Teller (11) , Customer Service Assistant (10) , Assistant Manager (9) , Customer Service Representative (8) , Manager (5) , Relationship Manager (5) , Loan Representative (4) , Loss Mitigation Specialist (4) , Personal Banker II (4) , Administrative Assistant (3)

What are the pros of working at Dollar Bank according to real employee reviews?

"the benefits are great and the company functions are nice" ((in 33 reviews)); "Some people were nice that worked there also" ((in 31 reviews)); "Training is excellent and co" ((in 22 reviews)); "Work Life Balance is great" ((in 19 reviews)); "Most of the employees are friendly and personable" ((in 13 reviews))

What are the cons of working at Dollar Bank according to real employee reviews?

"Low pay and not that much of a raise" ((in 78 reviews)); "It is based on how upper management feels about you." ((in 27 reviews)); "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered." ((in 7 reviews)); "No Commission For Your Efforts" ((in 6 reviews)); "The technology is outdated and needs improvement." ((in 6 reviews))

What are employees saying about Dollar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dollar Bank layoffs and their outlook for job security at Dollar Bank in 2026.

What are the top reviewed Dollar Bank locations?

Pittsburgh , Cleveland , Virginia Beach , Canton , Greensburg , Euclid , Pitts , Lakewood , Mentor , Bethel Park , Richmond , Kent , Stow , Massillon , Avon , Eastlake , Maple Heights , North Ridgeville , Rocky River , Richland , Coal Center , Sewickley , Washington , Parma , Parma Heights , Cranberry Township , Squirrel Hill , Tidewater , East Side

Dollar Bank reviews

3.9

71% would recommend to a friend

(397 total reviews)

James J. McQuade

84% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (397 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

397 reviews

4.0

May 11, 2015

Unique Career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing colleagues, work-life balance, outstanding benefits (including pension)

Cons

Salaries are unimaginably low for almost all departments. No commissions or incentives of any kind.

4.0

Apr 28, 2015

Assistant Branch Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fellow employees are friendly, people work as a team and care for each other. No sales pressure, so it is more of a relaxed environment, even though there are still goals to be met. The rates and products the bank offers are very good so it helps when dealing with customers to meet your goals. Stable company, no risk of buy outs or mergers, there is job security.

Cons

Computer system is out dated, many simple requests can't be done in branch because of that and a central department needs called. More busy work than there needs to be, an updated computer system and allowing the branch staff more responsibility will make their jobs easier and make the customer experience way better. A customer shouldn't have to wait a week to get a statement for example, the branch should be able to print it on the spot. Since there is no commission or bonus structure, the pay is lower than what you can get at other banks.

3.0

Apr 27, 2015

Small Bank Big Expectations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunities to advance. There use to be less sales pressure.

Cons

They are pushing towards sales pressure without proper training and better pay.

Viewing 343 - 345 of 397 Reviews

Jobs at Dollar Bank

Personal Banker II, Euclid

Euclid, OH

View job

Personal Banker Supervisor, Providence Square

Floating Personal Banker Supervisor (Regional Banking Supervisor)

Personal Banker I, South Hills

Dollar Bank

Dollar Bank reviews

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Assistant Branch Manager

Small Bank Big Expectations

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