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      Dollar Bank

      Engaged Employer

      Dollar Bank reviews

      3.9

      71% would recommend to a friend

      (398 total reviews)
      avatar

      James J. McQuade

      84% approve of CEO

      65% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.0

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Senior management

      3.1

      Compensation and benefits

      Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      398 reviews
      2.0
      Mar 18, 2022

      Nice entry level job but pay isn't competitive for the industry and lack of staffing

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers and excellent training. It's an entry level career job to learn the basics of banking and finance.

      Cons

      Dollar Bank is not the place it used to be, which is proven by the high turnover rate and severely understaffed branches. The low pay is not worth the stress of working with no staff, dealing with back-office employees that treat branch employees very poorly, and an overwhelming workload. Branch administration is not offering the support to struggling teams when they are running a branch with 2 or 3 people. They tell you to "keep doing what you're doing" in order to get promoted. Dollar has become quite sales-driven and is losing the small family feel that it once had. The technology is outdated and needs improvement.

      5.0
      Mar 18, 2022

      Great place to work

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upper management really cares about you and your team both personally and professionally. Ive had several professional jobs in this industry and this is the first place I can honestly say I can see myself retiring from. Everyone in upper management is always there to help you and your career grow at Dollar Bank. Kim is the best regional you can ever ask for, truely a blessing to work for her.

      Cons

      Nothing to complain about, its a great employer to work for.

      2.0
      Mar 12, 2022

      Nothing but (negative) changes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Currently, the only positive attribute at this Company are the Co-workers.

      Cons

      I have worked at Dollar Bank for nearly 20 years and am highly disappointed and discouraged with the direction it has taken. The environment has greatly changed. The Branch Administration has become unsupportive micro-managers, and taking away the work- life balance that Dollar once held the edge over competitors. There's no question that Dollar Bank does not pay nearly what the competitors do, but I have always thought of it as a trade off; less pay for less stress and better work-life balance. Sadly, this is no longer the case. Aggressively sales driven, taking away branch independence and limiting employees requests of PTO. There is a lack of staff in branches, causing them to constantly reallocate employees to other branches. If you refuse, or are unable to accommodate their requests, they will become passive aggressive with that/those employee(s), and even the branch as a whole. I hate to think of this, but after 19 years of my dedication, investment and loyalty to the Bank, I feel forced to look at other companies.

      Viewing 154 - 156 of 398 Reviews
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      ReviewsDollar Bank reviews

      Glassdoor has 411 Dollar Bank reviews submitted anonymously by Dollar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Bank is right for you.