Dollar Bank reviews

3.9

73% would recommend to a friend

(398 total reviews)
avatar

James J. McQuade

85% approve of CEO

68% positive business outlook

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

398 reviews
2.0
Oct 27, 2018

DB

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall, really nice people Bank really does want to help customers—do things for right reasons

Cons

Department silos Need to get with the times—too old fashioned in thinking Low pay

4.0
Oct 26, 2018

Love this company!

Recommend
CEO approval
Business Outlook

Pros

Supportive regional managers, clear expectations, compensation based on actual performance, not perceived performance.

Cons

I wish pay was better, but willing to trade lower pay for heavy sales pressure. I have also had a lot of staffing challenges - it takes a really long time to fill a position when somebody from the team leaves.

1.0
Oct 18, 2018

Customer Service Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you work downtown you will have true bankers hours. You can meet a lot of great people at the branches. You don't have to take work home with you. The job is easy unless you move into a management role where you just get more and more piled on you without the pay you deserve.

Cons

Pay and benefits are laughable even with recent improvements. You will still make far under the standard pay for your position and even less if you are a woman or a person of color. They forbid you to talk about pay so you don't realize how crazy the gaps are between what people get paid. Certain branch managers do whatever they want based on who they are close with in branch support and upper management. There are branch managers who are employed by Dollar Bank who are blatantly racist, sexist, incompetent, verbally abusive to employees and drive away a large amount of employees however continually get promoted based on who they know. Branch Support will act like they want to listen to your concerns but will never do anything about it. They will leave your branch incredibly understaffed and expect you to just deal with it. Forget taking lunches, you are expected to just eat behind the teller line or not at all. HR Dept claims they don't even have to give you a lunch. The amount of turnover is insane. Every assistant manager I met absolutely hated their job and felt overwhelmed and taken advantage of. Dollar Bank is a boys club, forget about real advancement if you are a woman.

Viewing 247 - 249 of 398 Reviews

Glassdoor has 411 Dollar Bank reviews submitted anonymously by Dollar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Bank is right for you.