Dollar General reviews

2.6

29% would recommend to a friend

(15,916 total reviews)
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Todd Vasos

31% approve of CEO

28% positive business outlook

Dollar General has an employee rating of 2.6 out of 5 stars, based on 15,916 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar General employee rating is 24% below average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Sep 2, 2012
Recommend
CEO approval
Business Outlook

Pros

I find it easier to get to know the employees' strengths and weaknesses in a smaller work setting. I have customers that come in my store just to see me.

Cons

Dollar General seems to take advantage of their salaried employees. For awhile now, I'm consistantly told not to go over hours while my hours are drastically being cut. I don't have any choice but to pick up the slack. I'm being paid for 40 hours a week but made to work over 60.

2.0
Sep 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Reason #1 I stayed at my store as long as I did was the CUSTOMERS!!! I love them! As a store manager, at least there is a steady paycheck, as long as you work the required 48 hours per week. Room for advancement up until the store management position. They make sure they have "new" products shortly after hitting the market. Raising money for charities, the employee assistance program and the Literacy Foundation. Company growth is good as a whole, there are new stores popping up everywhere.

Cons

Regularly worked 60+ hours per week. Expectations are so high it's ridiculous! Management is forced to threaten employees with write-ups nearly every day. WAY too much paperwork. District managers are overworked and can't focus on small issues that managers aren't "allowed" to deal with. Constant negativity from upper management. I was working every week, one shift for 32 hours straight (no break more than 15 min) per DM. Bonuses are hard to reach. Severe micro-management!! There are so many changes every month its really hard to keep up. Obvious favoritism with certain managers. LOW SALARY!!! ($500 per week take home :p ) If you want to know how bad this company is...just walk into your nearest DG and talk to the employees. They will completely fill you in.

1.0
Aug 25, 2012

Don't walk, run away!!

Recommend
CEO approval
Business Outlook

Pros

Some District Managers are okay, but the ones that are don't last long. If you are the type of person that likes to do all the work yourself, this is the job for you. 65+ hours a week means you don't have to worry about what to do with that annoying personal time. 20 hours of vacation after 6 months that will allow you a whole day off. If you manage to get promoted to district manager you get to attend lavish multi million dollar conventions while your store managers get their payroll cut.

Cons

65+ hours a week. Guaranteed. They will tell you 48, but even in their own scheduling it will show a difference between estimated workload and allowed hours of over 60, these are the hours the manger must work, in addition to maintaining all office functions. Low pay for the position, maximum starting pay in most stores was reduces this year to 36000. This works out to under $10 an hour for store managers. Average staffing is 6 people in a store including supervisors so as store manager you can count on covering all call ins. You are given about 120 hours to run a store, these are almost all cashier hours. All seasonal sets, stocking, planograms, and extra tasks mostly go to the store manager. You will be on call all day every day and if your store calls and you cannot come in or do not answer, expect a write up from your district manager. The company will tell you up front that they believe their employees are all stealing from them and the main shrink focus is on internal theft. You will feel big brother. I have been a store manager for 11 months, and out of 26 stores in my area, there is only 1 store manager that has been here longer than me. So don't even consider job security. I read these reviews before I took this position and decided that I would still give this company a try. I would consider that one of the biggest mistakes of my career. Most other companies will not even consider a person who has worked for Dollar General. It will stay on your resume like a giant black smudge. I have been asked 4 times now "why would I want to hire someone that came from DG? Looking at it from their point of view, in the future, I would ask the same of anyone else tainted by this company.

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Glassdoor has 16,263 Dollar General reviews submitted anonymously by Dollar General employees. Read employee reviews and ratings on Glassdoor to decide if Dollar General is right for you.