Dollar General reviews

2.6

29% would recommend to a friend

(15,885 total reviews)
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Todd Vasos

33% approve of CEO

29% positive business outlook

Dollar General has an employee rating of 2.6 out of 5 stars, based on 15,885 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar General employee rating is 24% below average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jan 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Dollar General has great insurance. My wife has Multiple Sclerosis, and the only reason I stayed there for the 6 years i did was because of the health insurance.

Cons

Where do I start? First and foremost, DG does not give any store the payroll they need to adequately run any store. My own payroll was less than any manager was supposed to be put in for at the time of my promotion (2006), and I had no idea I had been screwed over in this way until 3 years later. At least 3 days a week, usually 4, I had to open the store by myself and work from 7:45 AM till 12:30 PM with no other employees there to help me. As a manager, how do you run a store when you are confined to the cash register for 4 and a half hours on more than half the days you work? They expect you to be able to keep the store stocked, recovered, and cleaned, do inventory counts two days a week, keep up with the actual management responsibilities (which there were very few because you are so micromanaged), and keep customers happy, but they don't give you the things you need to succeed in doing all of this, then they treat you like you don't do your job when you can't succeed. My store was a low volume store, and I understand that requires less payroll, and things will be different than a higher volume store, but the payroll they gave me to run this store was an absolute joke. The wages they pay their hourly employees (Sales Associates, Lead Sales Associates, and Assistant Managers) is also a joke. My Assistant Manager made .25 cents an hour more than my LSA, and my LSA made .25 cents above minimum wage. Dollar General is a company that expects the world out of their employees, but does not give any of their employees the tools to even give success a good shot, much less actually ever be able to succeed. I do not regret quitting with no notice and taking a job at less pay in any way, and I would NEVER recommend DG to anyone looking for a job

3.0
Feb 1, 2022

Give more labor

Recommend
CEO approval
Business Outlook

Pros

The process has proven time and again to work. I've been doing this for a long time and have proven it to work with the right people in place. I love the work and training new store managers. The pay is decent but not for the stress and work load.

Cons

The company continues to state how much they appreciate us but Connie to make it harder on the store managers by cutting payroll budgets and adding more work loads. No one will keep a job if they are only getting appx 8-12 hours a week that's not part time. Even following the SMs required 50 hours the remainder of the budget does not get the work load completed in the 7 days before it starts over. Cannot retain an employee that you don't have labor hours to properly train. And just to verify my credibility DG currently has over 8 SMs running their own stores that I have trained 5 of which I hired myself. Absolutely no work life balance for store managers.

1.0
Mar 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Dollar General exists for all the right reasons. They serve communities that desperately need a grocery/general merchandise option nearby. Price and assortment of items are good and expansion of freezer/cooler offerings was a great decision.

Cons

The leadership has lost sight of their mission (serving others). In their quest to grow store count and satisfy shareholders the decision makers have created a hostile work environment. The stores are understaffed by 6-10 associates and store support (Regional and District level) are stretched so thin that they are incapable of providing the needed resources and assistance to maintain grand open ready stores for the associates and customers. Constant budget cuts prevent basic facility needs (HVAC, plumbing, repairs etc..) from being completed unless pressed by a city or state inspection.

Viewing 19 - 21 of 15,885 Reviews

Glassdoor has 16,231 Dollar General reviews submitted anonymously by Dollar General employees. Read employee reviews and ratings on Glassdoor to decide if Dollar General is right for you.