Dollar Tree reviews

2.8

34% would recommend to a friend

(9,823 total reviews)

Michael C. Creedon Jr.

35% approve of CEO

33% positive business outlook

Dollar Tree has an employee rating of 2.8 out of 5 stars, based on 9,823 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar Tree employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Oct 5, 2013
Recommend
CEO approval
Business Outlook

Pros

The interaction with customers and my co-workers was awesome. I met a lot of great people. As long as you are at a store where the manager follows policy the training is awesome.

Cons

As an assistant manager you were never given enough help to do the work that needed to be done. You were always running register as a back up cashier but then still expected to work 6-8 hours worth of freight to the floor, do recovery etc. The store I was in was in need of massive repair but the landlord did minimal work. The roof leaked and the air conditioner barely worked. During the summer the chocolate was melting in the store. The work conditions were unbearable. Not a week went by that someone at the store did not call in "sick" to work or just did not show up.

2.0
Aug 27, 2013
Recommend
CEO approval
Business Outlook

Pros

If you work more than one job, they are pretty good about working with your other schedule.

Cons

The company treats every employee like a thief. They will hire almost anyone, except those that REALLY want to work. They won't tell you that you'll never get a raise, but will work you to death and expect more than your average job in output! Write-ups are common and expectations are unreasonable. They have just informed me that we will not be scheduled for more than 15 per week...and this is going into the holiday season. Yet the plan is to hire more people for the holidays, rather than give the hours to the current employees who do need them and are willing to work!

3.0
Aug 7, 2013

Better then bigger retail stores

Recommend
CEO approval
Business Outlook

Pros

I have been at Dollar Tree for about 3 months now and so far my experience hasn't been too bad. As I was reading the reviews a lot of peoples experience at the DT has been negative because of their manager but fortunately I work with a very understanding and overall good manager. For the most part she seems to care about her employees and their needs. I work at a bigger DT and we have about 15 cashiers working there all together (not at the same time of course). At one time there will be about 2 cashiers and 2 managers working. Nothing at the DT is as serious as it may seem at first. When I first started working there I felt confused because of all the different names for the duties I was going to perform and even though I applied for cashier I ended up doing a bunch of different things around the store, which I enjoy very much. You may be doing go back carts or U-Boats, these are two things I really like doing because you have minimal contact with the rude and annoying customers (one of the worse parts about the job). However, at the DT they are weary about putting people on the floor because associates use the opportunity to text on their phones and walk around the store like a zombie barely working. I rushed through go backs and u-boats and my managers were very impressed. Since I started working there I have fewer days on the register and more days opening boxes, stocking, recovering the store and so do the job really well and hopefully they will notice if you don't like working the register either.

Cons

The worse part about the job is the company in general. Although I feel like my manager cares about her employees I certainly don't feel like the COMPANY cares about the employees. They constantly change policy making things even more inconvenient for the associates. At the DT you cannot have another cashier do a transaction for you while you work without a manager present and you have to do the transaction for each item you have because you have to have a receipt for each one! It's kind of ridiculous. If you get off at 3, you cant shop around the store once you're off, you have to do it an hour before you get off work during your 10 minute break...pretty self explanatory I don't even need to go in on how stupid and inconvenient this is for the people who work there. Another con may possibly be the coworkers. The dollar tree is a small company so you will work with the same people over and over again and very closely. At the dollar tree its important to be able to communicate with your coworkers because you have to figure things out among yourself, like establishing who is main cashier and back up, who will go on their break and when and who will cover during that time. You cannot just stay to yourself and avoid them so its important to get along with them. There are some coworkers I find difficult to work with and who make things harder for me by not doing their end of the job but theres really nothing I can do except keep a professional relationship with them. I have seen people cry and quit because of coworker conflicts. The biggest con is the pay and hours. It may be different for a smaller store but if you work at a dollar tree like mine then you work 4 hours 3-4 days a week and make hardly any money. The pay is ridiculous and even though I like my job some days I just not worth it to me and I want to quit badly. They keep your hours few so even if you end up working 5-7 days in a row, they were only 4 hour shifts...I got paid more at Wal-Mart and just stood at the register all day.

Viewing 418 - 420 of 9,823 Reviews

Glassdoor has 10,114 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.