Dollar Tree reviews

2.8

34% would recommend to a friend

(9,820 total reviews)

Michael C. Creedon Jr.

36% approve of CEO

34% positive business outlook

Dollar Tree has an employee rating of 2.8 out of 5 stars, based on 9,820 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar Tree employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Aug 8, 2013

Disappointing experience.

Recommend
CEO approval
Business Outlook

Pros

Store management, associates and customers. Flexible scheduling.

Cons

Negativity from upper management. Expect far too much to be done with far too little staffing hours. No real training time for new associates. Little done to encourage associates to stay. Too few hours allowed for associates to be interested in staying if they trying to support themselves/families or better their position in life.

3.0
Aug 7, 2013

Better then bigger retail stores

Recommend
CEO approval
Business Outlook

Pros

I have been at Dollar Tree for about 3 months now and so far my experience hasn't been too bad. As I was reading the reviews a lot of peoples experience at the DT has been negative because of their manager but fortunately I work with a very understanding and overall good manager. For the most part she seems to care about her employees and their needs. I work at a bigger DT and we have about 15 cashiers working there all together (not at the same time of course). At one time there will be about 2 cashiers and 2 managers working. Nothing at the DT is as serious as it may seem at first. When I first started working there I felt confused because of all the different names for the duties I was going to perform and even though I applied for cashier I ended up doing a bunch of different things around the store, which I enjoy very much. You may be doing go back carts or U-Boats, these are two things I really like doing because you have minimal contact with the rude and annoying customers (one of the worse parts about the job). However, at the DT they are weary about putting people on the floor because associates use the opportunity to text on their phones and walk around the store like a zombie barely working. I rushed through go backs and u-boats and my managers were very impressed. Since I started working there I have fewer days on the register and more days opening boxes, stocking, recovering the store and so do the job really well and hopefully they will notice if you don't like working the register either.

Cons

The worse part about the job is the company in general. Although I feel like my manager cares about her employees I certainly don't feel like the COMPANY cares about the employees. They constantly change policy making things even more inconvenient for the associates. At the DT you cannot have another cashier do a transaction for you while you work without a manager present and you have to do the transaction for each item you have because you have to have a receipt for each one! It's kind of ridiculous. If you get off at 3, you cant shop around the store once you're off, you have to do it an hour before you get off work during your 10 minute break...pretty self explanatory I don't even need to go in on how stupid and inconvenient this is for the people who work there. Another con may possibly be the coworkers. The dollar tree is a small company so you will work with the same people over and over again and very closely. At the dollar tree its important to be able to communicate with your coworkers because you have to figure things out among yourself, like establishing who is main cashier and back up, who will go on their break and when and who will cover during that time. You cannot just stay to yourself and avoid them so its important to get along with them. There are some coworkers I find difficult to work with and who make things harder for me by not doing their end of the job but theres really nothing I can do except keep a professional relationship with them. I have seen people cry and quit because of coworker conflicts. The biggest con is the pay and hours. It may be different for a smaller store but if you work at a dollar tree like mine then you work 4 hours 3-4 days a week and make hardly any money. The pay is ridiculous and even though I like my job some days I just not worth it to me and I want to quit badly. They keep your hours few so even if you end up working 5-7 days in a row, they were only 4 hour shifts...I got paid more at Wal-Mart and just stood at the register all day.

1.0
Aug 5, 2013
Recommend
CEO approval
Business Outlook

Pros

The orientation covered everything about working at Dollar Tree including breaks, loss prevention, how employees should be treated with respect and an understanding that it will take you a while to learn new skills. Will hire anyone for entry level positions.

Cons

The fact that management doesn't care about their own advice, disrespects their employees by yelling down to them, shooting the breeze with each other during work time and the sporadic part time hours. Also the management was on different pages and had no coordination what so ever. Lack of full time opportunities. Felt no respect as an employee. Minimum salary for a lot of work to open up a new store.

Viewing 9556 - 9558 of 9,820 Reviews

Glassdoor has 10,111 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.