Dollar Tree reviews

2.9

34% would recommend to a friend

(9,819 total reviews)

Michael C. Creedon Jr.

37% approve of CEO

33% positive business outlook

Dollar Tree has an employee rating of 2.9 out of 5 stars, based on 9,819 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar Tree employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Dec 28, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Monthly bonuses - as long as you hit your, sometimes unrealistic, sales goal. Great team members. Most of the customers are good people.

Cons

I've been in retail since 1997...and I can definitely say this is THE most poorly run company I've ever had the misfortune of working for. Store managers have very little control of inventory and how much freight their store receives. A LOT of stores have entirely too much freight and their stockrooms are in violation of OSHA policies. As a matter of fact, in 2015 Dollar Tree was one of the most heavily fined companies by OSHA. Hours are extremely tight. A need to be cut on a regular basis leaving not enough staff to properly run a store. Since I was salaried, I was expected to put in long hours. My paycheck was based on a 45 hour work week. I don't think I ever worked under 50 hours. Often times it was 60+ hours a week. This company, as a whole, has a pretty weak managerial training program. And a non existent associate training program. We are given 0 hours to train new employees. Very high turnover rate. Store managers are bounced around, a LOT. In my almost 2 years with the company, I worked at 5 different locations. Freight, freight, freight. There is no rhyme or reason to the entire freight process. This is a dead end job. Not a "career" by any means.

3.0
Dec 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to earn bonuses that are paid monthly. Easy processes and procedures to follow Strong company that's growing yearly

Cons

Poor leadership. No control on freight flow. They work on a very tight payroll model that does not give you the a ability to serve your customers

1.0
Oct 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Absolutely NOTHING!!! Leaving and not wasting my time in a hopeless situation. 8 weeks of my life down the tubes.

Cons

Low, low payroll. More freight than the stockroom can hold. No support from upper management. Might see them every 90 days or so

Viewing 139 - 141 of 9,819 Reviews

Glassdoor has 10,110 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.