Dollar Tree reviews

2.8

34% would recommend to a friend

(9,820 total reviews)

Michael C. Creedon Jr.

36% approve of CEO

34% positive business outlook

Dollar Tree has an employee rating of 2.8 out of 5 stars, based on 9,820 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar Tree employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Nov 28, 2023
Recommend
CEO approval
Business Outlook

Pros

As a store manager, you set the culture of your store. You can hire the type of employees that make the job worthwhile. Your colleagues in the district will support you because you are in it together.

Cons

This company is easily the worst company that I have worked for. They are too behind in the times. There is a mandatory 6 day work week during the holidays while there are some notable companies that have instituted 4 day schedules. Working on Thanksgiving when the majority of retailers are closed showed that upper management does not care about our lives outside of their four walls. There is no work -life balance. You have to work 3/4 weekends a month and stay until at least 5 on weekdays. You are required to work 48 hours per week for the majority of the year which is not the worst but when you consider what that means in terms of scheduling- the only thing you have time for is rest so that you have enough energy to go back to work again. They preach safety but make you carry thousands of dollars in deposits to the bank at 10PM. If there was a threat to our safety in the moment there would be no recourse. Poor salary. The assistant managers that I inherited have never worked in a professional environment. They do not know empathy, common courtesy or how to problem solve. I’ve been called on my day off for the most trivial things. People will call my personal phone and ask me for the schedule when it is posted online and within the store. There have been times where my ASM has left me stranded so I’d have to find coverage or I’d be working their shift as well. Some of this is typical for the industry but I have never experienced this level of incompetence and apathy in any setting. If you need the job, take it, but know that this is what you will have to deal with. The bottom line is you’ll need to have patience and tough skin for this role because you will not last without it.

2.0
Nov 16, 2023

Hard company to work for

Recommend
CEO approval
Business Outlook

Pros

There are a lot of nice customers. The higher class customers are uppity snobs so my favorite were the lower class customers

Cons

Low hours, messy store; my managers were nice but I've seen other managers at different stores be rude to their employees; many call ins from other employees

3.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

It really all comes down to your team. Dollar tree has an environment in its stores where depending on the people who work there it either does not function at all or could be the greatest store ever. These people become your comrades in an uphill battle that never ends. Ever. I will always love my DT family. Poor souls.

Cons

Staffing and hours corporate supplies for its stores is horrible. I cannot state enough how detrimental proper hours is to a store getting anything done. Unless you plan to work 80 hours and get paid for 45, it is not worth it. There was a time I enjoyed this job sadly. Corporate needs to think big towards treating the company like that, a company, not a group of individuals lost to fend for themselves.

Viewing 205 - 207 of 9,820 Reviews

Glassdoor has 10,111 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.