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      Doubletree By Hilton

      Part of Hilton

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      Doubletree By Hilton reviews

      3.4

      51% would recommend to a friend

      (2,173 total reviews)
      avatar

      Christopher Nassetta

      75% approve of CEO

      46% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.2

      Work/Life balance

      3.1

      Culture & values

      3.1

      Career opportunities

      2.9

      Senior management

      Doubletree By Hilton has an employee rating of 3.4 out of 5 stars, based on 2,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doubletree By Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jul 13, 2015

      they fire people quickly, no worker's union allowed

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work and look elsewhere quick, they will fire you if you make a mistake and they will do it with a smile on their faces, they won't even blink and it definitely will be as sudden as possible.

      Cons

      Head manager and Human resources manager have high ego and take everything so personally, worst place to work, it seems like everyone is a manager there, sometimes I see 5 managers to one subordinate there, and all of them have their own over-sized ego and self pride that blinds them from a good sense of judgement.

      2.0
      Apr 22, 2015

      Receptionist

      Receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to work with great people and increase your level of customer service tremendously

      Cons

      Management is horrible. Dont expect them to work with you if you have medical problems. They have no respect for personal private info. They talk horribly about they're employees with the other managers and there is no HR department on the franchise properties.

      3.0
      Feb 10, 2015

      Good for 1-2 years, but not long term

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a fun entry-level position. You learn a lot about customer service. There is opportunity to get know people in other departments. At my location, we were responsible for more than I would expect most front desk agents to be given, but it made the job more meaningful.

      Cons

      I was horribly underpaid for the amount of responsibility placed on me. The training was severely lacking. There was very little opportunity for growth. There were people who waited years for a promotion only to be blocked from applying or overlooked when their desired position was open. The directors often did not communicate what was going on.

      Viewing 7 - 9 of 2,173 Reviews
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      ReviewsDoubletree By Hilton reviews

      Glassdoor has 2,362 Doubletree By Hilton reviews submitted anonymously by Doubletree By Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Doubletree By Hilton is right for you.