Does DoveLewis pay their employees well?

According to anonymously submitted Glassdoor reviews, DoveLewis employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at DoveLewis. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at DoveLewis?

27% of DoveLewis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DoveLewis 2.4 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at DoveLewis?

Customer Service Representative (CSR) (6) , Client Service Representative (4) , Veterinary Assistant (3) , Client Services (2) , Customer Service Representative (2) , Veterinary Technician (2)

What are the pros of working at DoveLewis according to real employee reviews?

"worked with animals and the pay was good" ((in 7 reviews)); "Good benefits" ((in 5 reviews)); "provide excellent medicine and care to patients, the medical staff is great and very knowledgable" ((in 4 reviews)); "So many caring employees and community programs like Blood Bank and Strays & Wildlife" ((in 4 reviews)); "Fun coworkers who have taught me so much over the years." ((in 3 reviews))

What are the cons of working at DoveLewis according to real employee reviews?

"Management is absolutely not held accountable for their lack of involvement (or lack thereof)." ((in 9 reviews)); "You are expected to work long hours severely understaffed which then requires you to take on more responsibility than you will ever be paid for." ((in 3 reviews)); "Not until I had gone through and completed my training." ((in 3 reviews)); "Dismissive upper management, being contracted for one department and being forced to work in a department that is physically and mentally harder for me, slow accrual of PTO/sick days, cliques within different shifts, rules/regulations constantly being changed, very little warning for termination (I have had 10+ coworkers be fired for no clear reason and without an explanation or warning)." ((in 3 reviews)); "If you're Hispanic or Latino, be prepared to have your names flipped with a different Hispanic person even if you don't look similar at all, for the manager to get defensive if you correct them, and be told you "look like you're going to a rap battle" if they don't like what you're wearing." ((in 2 reviews))

What are the top reviewed DoveLewis locations?

Portland , Haddon Heights , North Portland

DoveLewis reviews

2.5

27% would recommend to a friend

(56 total reviews)

Ron Morgan

27% approve of CEO

32% positive business outlook

Ratings by category

3.1

Compensation and benefits

2.9

Diversity & inclusion

2.8

Career opportunities

2.7

Culture & values

2.4

Work/Life balance

1.8

Senior management

DoveLewis has an employee rating of 2.5 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DoveLewis employee rating is 31% below average for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

56 reviews

1.0

Jul 4, 2019

RUN

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Most of the people you work with are passionate and REALLY good at what they do

Cons

With that being said, this job runs you ragged. You are expected to work long hours severely understaffed which then requires you to take on more responsibility than you will ever be paid for. This is a heavy job, you are on the front line when families are making a tough choice - this is not for the faint of heart. If there are problems within your team (ie a coworker that is prohibiting you and other coworkers from providing the services that DoveLewis is known for), your concerns will be disregarded, you will be targeted, and still feel as though you haven't done enough for the people you are serving. No matter how much work, time, effort, and love you put into this position, it will spit you out and DoveLewis will not care.

DoveLewis Response

6y

Thank you so much for your feedback. We recognize the rapidly rising cost of living in the Portland metropolitan area is extraordinarily difficult. We continually look for ways to increase pay for our teams, like quarterly bonuses and weekend differentials, while also being fiscally responsible. We are always open to more creative compensation solutions if you have any to share. That aside, we are chiefly concerned that you felt targeted after giving feedback about your coworker. Please feel free to reach out to Monica Maxwell (971-255-5919), Cheryl Latta (971-255-5917) or our Client Experience Managers, Cy and Anthony, (971-255-5902) to discuss more. We recognize you are no longer with Dove, but would love to talk more about these concerns.

5.0

Feb 1, 2017

Doctor/tech Assistant

Doctor/tech assistant

Recommend

CEO approval

Business Outlook

Pros

great coworkers, loved my supervisor, good medical/dental/vision benefits, great exposure to interesting veterinarian cases (assisting surgery was cool)

Cons

the pay sucks! turn over is high, this is hard work and long hours, support teams are not compensated enough for what they do

DoveLewis Response

9y

I’m so glad you enjoyed your co-workers and supervisor. Culture is important to Dove and the Leadership Team and we take our culture seriously. We do appreciate your feedback and we are continuing to work as a management team to do a better job celebrating successes. We know the work of a Doctor and Tech assistant is very hard and there are long days that are physically and emotionally demanding. Every staff member is sincerely appreciated for all they do. The TA/DA makes such an impact to our patients and clients and we know we could not run the hospital without you. Dove’s philosophy is to be competitive with wages in the industry and in our area. We also know that this position is usually a stepping stone for employees who are moving towards Tech or Veterinary school so we often don’t have them for long. We appreciate your feedback and we will use it to continue to try to improve.

5.0

Jul 13, 2015

Fantastic people, environment and work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This place truly cares and is the best place to grow as a person. If you were like me and got excited to apply for a position but saw these awful reviews, take a hard look at my review. Everyone is willing to help no matter how busy they are. Every day is a fantastic opportunity to learn something new and no one is stopping you besides yourself. Bear in mind, I worked in the business section, so my opinion of how things were moving on the hospital floor are limited. But I will truly miss working in this hospital. The pay was great too and my boss/co-workers all did their best to help me succeed. I do not work here anymore because of my own shortcomings and everyone in this company did their best to help me succeed.

Cons

There are some interesting risks being taken but that is part of the equation for true growth. Employee meetings were a waste of time in my opinion and there is an odd vibe sometimes around lunches. However, I never had many cons because if I ever thought something was wrong I would go tell someone about it until I could fix it.

Viewing 34 - 36 of 56 Reviews

Jobs at DoveLewis

Veterinary Assistant Level 2

Instrument Veterinary Assistant Level 1

Exotics Veterinary Technician (CVT/LVT/RVT)

DoveLewis

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Reviews by job title

RUN

Doctor/tech Assistant

Fantastic people, environment and work

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