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      DraftKings

      Engaged Employer

      DraftKings reviews

      3.8

      70% would recommend to a friend

      (886 total reviews)
      avatar

      Jason Robins

      78% approve of CEO

      62% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      DraftKings has an employee rating of 3.8 out of 5 stars, based on 886 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DraftKings employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      886 reviews
      2.0
      Jul 19, 2023

      20% of the employees do 80% of the work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some very talented, sincere, and honest workers - these are the true heroes that need recognition! A few senior management and execs are looking out for you, and bless them! The product is good, the tech is good, and the surface-level friendliness is pleasant. The offices are nice.

      Cons

      Nobody wants to take on the responsibility to take on the task. Some say they're overworked, while others just know someone else will do it. Judgment, planning, management, and delivery are mediocre assignments across the organization. Very Cliquey and political if you don't build alliances with the right people, you could slide out of your role or be shifted elsewhere. Pivots and restructuring are way too common. I left because there was no shot at career development. Workflows are inefficient, and associates' suggestions get brushed under the rug. Some people act like they're too good to clean a toilet.

      1.0
      Jun 22, 2023

      Only If You Have To...

      Customer experience associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I will say DraftKings has a great benefits package. Free to express yourself without any retaliation Free snacks and drinks when you are in office if you are into that. Your fellow colleagues are great...management...its a hit or miss. Email mostly...sometimes you will chat or call players on request.

      Cons

      Where do I start? Training? What is that? We had 3 weeks of "training" which mostly us gathering docs and filling out state gaming license paperwork. What little training we got was mostly computer based assignments and a few days of mentoring. After that, they send you to the wolves. Once you are out in the "wild"...you are subjected to metrics and micro managing. They use a program that monitors your productivity...but the system is flawed. If you take too much time on a ticket and need to ask a question....you get penalized. If you skip the ticket because you are unable to get your question answered....penalized. If its a slow season...you will be fighting others for tickets and people will steal them from you to keep their numbers up. Its very discouraging and could put you in a not so fun place with your Lead. They claim to not be a call center but def run it like a call center. Hybrid position not fully remote. There is no reason to come in office 2 days a week just to do the same thing you do at home.

      avatar
      DraftKings Response
      2y
      Thank you for taking the time to leave us candid feedback. We’re glad you enjoyed the perks, benefits, and working with your teammates at DraftKings. We’re incredibly sorry about your experience with training and your manager. While we consistently ensure new hires have the proper training during onboarding, we know there is always room for improvement. We will flag this to our onboarding team to ensure we maintain high standards and provide critical information during our training. Regarding the miscommunication with HR, this is certainly not a regular occurrence. We’ve brought this to the attention of our People team and will look specifically into this incident. Again, we appreciate all the feedback you’ve provided us so we can continue improving our training and workflow for every team member.
      5.0
      Apr 5, 2022

      People first, always.

      Senior marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      DK has been working so hard over the last few years to continue growing at a fast pace and keep culture alive in a remote environment. The effort that the leadership team has put into supporting the business resource groups is admirable. They show up to meetings, they listen to complaints and enforce positive change. People are awesome - smart, driven, passionate environment with lots of room to learn and grow. If you work hard, you will be rewarded. It may just come at mid year and end of year.

      Cons

      Growth comes with challenges, new management and new ways of doing things can be scary at first. But these changes, processes and guidelines are here to make DK a better place. Hopefully the changes start to ease off and we can get back to what we do best. Do not force people back into the office when most of their team is remote.

      avatar
      DraftKings Response
      4y
      Thank you for taking the time to leave us a review! We are elated to hear that our people continue to drive the positive culture at DraftKings. The leadership is proud to continue supporting the critical initiatives of the Business Resource Groups to drive positive change. We appreciate your patience during times of change and growth as DraftKings continues to expand the business.
      Viewing 34 - 36 of 886 Reviews
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      ReviewsDraftKings reviews

      Glassdoor has 988 DraftKings reviews submitted anonymously by DraftKings employees. Read employee reviews and ratings on Glassdoor to decide if DraftKings is right for you.