Is DraftKings a good company to work for?

DraftKings has an overall rating of 3.8 out of 5, based on over 997 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 71% of employees would recommend working at DraftKings to a friend and 62% have a positive outlook for the business. The best reviews about DraftKings have been left by employees working as CX Associate , Customer Service Representative and Software Engineer .

Does DraftKings pay their employees well?

According to anonymously submitted Glassdoor reviews, DraftKings employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at DraftKings. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at DraftKings?

71% of DraftKings employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DraftKings 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at DraftKings?

Customer Experience Associate (81) , Software Engineer (58) , Senior Software Engineer (44) , Customer Service Representative (17) , Lead Software Engineer (16) , CX Associate (10) , Analyst (9) , SPORTS TRADER (9) , Intern (8) , Manager (8) , Business Analyst (7) , Data Engineer (7) , Software Developer (7) , Talent Acquisition (7) , Trader (7)

What are the pros of working at DraftKings according to real employee reviews?

"People are great and excited to work there" ((in 87 reviews)); "The culture is great if you like sports and can "hang with the guys"." ((in 76 reviews)); "Great benefits, SO MUCH GROWTH, always something new and exciting happening" ((in 65 reviews)); "Work life balance seems good but can be a little boring" ((in 48 reviews)); "Great teams to work with" ((in 27 reviews))

What are the cons of working at DraftKings according to real employee reviews?

"Pay is low" ((in 38 reviews)); "some managers don’t seem to put in effort toward the growth of those under them" ((in 17 reviews)); "Poor leadership." ((in 14 reviews)); "Long hours and can be incredibly boring" ((in 12 reviews)); "What little training we got was mostly computer based assignments and a few days of mentoring." ((in 9 reviews))

What are employees saying about DraftKings layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DraftKings layoffs and their outlook for job security at DraftKings in 2026.

What are the top reviewed DraftKings locations?

Boston , Las Vegas , New York , Hoboken , Jersey City , Chicago , Washington , Austin , San Francisco , Atlantic City , New Brunswick , East Saint Louis , Maryland , Newburgh , Scottsdale , Tempe , Detroit , Lansing , Raleigh , Dallas , Texas City , Nashville , Cleveland , North Royalton , Reynoldsburg , California City , Los Angeles , San Diego , Dover , Fairfield

DraftKings reviews

3.8

71% would recommend to a friend

(894 total reviews)

Jason Robins

78% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (894 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

DraftKings has an employee rating of 3.8 out of 5 stars, based on 894 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DraftKings employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

894 reviews

1.0

May 21, 2023

Horrible

Customer experience associate

Recommend

CEO approval

Business Outlook

Pros

Laid back environment, nice people to work with

Cons

Unethically put you in a shift that does not allow for any work life balance. They wait a month to tell you the hours you will work, then string you along saying it will change. The pay is horrible and the hours are inflexible and there is no room for growth within the company. There is no incentive to do good work here. Stay away from customer service.

5.0

May 15, 2023

Review

Site reliability engineer

Recommend

CEO approval

Business Outlook

Pros

Very nice environment to work not only as an office, but more like what the people are. Interesting tasks and helpful colleagues.

Cons

Not any particular. Every job have it own challenges.

DraftKings Response

3y

We’re so happy to hear that you enjoy your work and collaborating with your teammates. Our global teams prioritize collaboration to develop the best solutions for our products and customers. Thank you for continuing to make DraftKings a great workplace for everyone!

4.0

May 13, 2023

Straightforward job, however training and career opportunities need more importance

Customer experience associate

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Good Onboarding Possible Remote Opportunities (depending on area)

Cons

Lackluster training Need more effort amongst surrounding leads and staff Would like career development opportunities to take more importance

DraftKings Response

3y

Thank you for taking the time to leave us feedback on areas of improvement. We’re glad you like the onboarding process and the benefits package. For Learning and Development training, we continue to listen to our team members and find new ways to improve. The Customer Experience team provides flexibility in career growth opportunities on your team and internal mobility across the business. We encourage you to work directly with your manager to discuss your career goals at DraftKings so we can help you get to where you want to be.

Viewing 457 - 459 of 894 Reviews

Jobs at DraftKings

Data Coordinator Associate (Part Time)

Director, People Analytics

Corporate Counsel, Gaming Regulations

Regulatory Compliance Director, Predictions

DraftKings

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Horrible

Review

Straightforward job, however training and career opportunities need more importance

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