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      DraftKings

      Engaged Employer

      DraftKings reviews

      3.8

      71% would recommend to a friend

      (188 total reviews)
      avatar

      Jason Robins

      79% approve of CEO

      61% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      Ratings by demographic groups

      Reviews by job title

      188 reviews

      Reviews about "Compensation"

      Return to all reviews
      5.0
      Mar 23, 2021

      Great Culture

      Customer experience associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome people A great and inclusive culture Understanding of work-life balance

      Cons

      Work can be demanding Have metrics that push speed over performance Customers can be rude

      avatar
      DraftKings Response
      5y
      Thank you for leaving your brief thoughts. We're happy to read your DraftKings experience is going well. Our Customer Experience Associates are the front-line support for our customers, and the role can be challenging and demanding at times. We care about your well-being, so please reach out to your direct manager if you're feeling overwhelmed but take the time you need to do your best work. Jason
      4.0
      Mar 10, 2021

      annoying job, bad pay, but fun environment

      Cx associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers fun environment good food free food

      Cons

      no manager engagement bad pay Boring job

      avatar
      DraftKings Response
      5y
      Thank you for your review. Please reach out to your HR Business Partner so we can better address your concerns. Jason
      4.0
      Jan 21, 2021

      Current Employee

      Cx associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Just about everything. The work environment is awesome, co-workers are awesome. It is a very welcoming company and fun to work for as sports betting is rapidly evolving and changing daily.

      Cons

      Promotions are rare if you don't have a really good friend as a higher-up as it may be a national company but, it is still a small company mindset in that aspect. To go along with that raises are not a common thing unless you know somebody. Other than that the company is really cool and fun to work for. No complaints besides those!

      avatar
      DraftKings Response
      5y
      Thank you for your time at DraftKings. Our customer experience associates are the front-line support for our passionate customers, and we appreciate your work to provide them with world-class service. We are happy to read you enjoyed your time with us. DraftKings prides itself on having an entrepreneurial spirit, and we encourage all employees to carve out their career path. Our customer experience team has a track record of promoting employees to different areas of the business. We stress to our CX team members to talk with their manager and HR Business Partner about their career goals, and we’ll help support you in achieving them. Jason
      Viewing 169 - 171 of 188 Reviews
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