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DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.4

55% would recommend to a friend

(1,392 total reviews)
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Mary Leigh Phillips

62% approve of CEO

47% positive business outlook

DriveTime Automotive Group has an employee rating of 3.4 out of 5 stars, based on 1,392 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
4.0
Jul 25, 2022
Recommend
CEO approval
Business Outlook

Pros

The company culture is really good everyone is super friendly and always willing to help, the work itself is not difficult it’s pretty standard. You get a base salary with potential for bonuses when you meet or exceed your budget as a store.

Cons

You have long hours and the demographic of people that you are selling vehicles to can be frustrating, there’s a lots of naïve and ignorance with it and part of the education process is helping people make a decision. Sometimes the best decision for the customer is not the best interest of the company and vice versa. There becomes a moral conflict.

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience as a Customer Experience Guide! We are thrilled to hear that you're enjoying your time working with us. Having a friendly culture is so important to us and we're so glad that has rung true for you. One of the best perks of working at DriveTime is that we pay our CEGs a base salary to help take the pressure off making a sale and instead you get to focus on assisting our customers! We understand that working retail hours can be taxing, and we hope you know just how valuable you are - helping our customers get into the right car at the right terms is an essential part of our business and we thank you for your hard work and dedication. Given that we are providing options to individuals that may not have had the option to buy elsewhere, educating customers on their options may be part of the job. CEGs are trained to help our customers get into the right vehicle at the right terms for them specifically, and this may vary from person to person! We hope this insight helps improve your outlook! We appreciate you taking the time to leave us a review!
3.0
Jul 21, 2022

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

The knowledge you gain about auto financing is top tier

Cons

Long hours during tax season

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience as an operations manager. We're so happy to hear that you were able to gain a wealth of knowledge in the auto financing industry! We understand that tax season can bring longer hours and we commend you for your hard work and dedication during that period! Although we may have parted ways, we wish you the best in your next role.
3.0
Jul 20, 2022

Good place to start

Recommend
CEO approval
Business Outlook

Pros

Pay is decent Can be an easy going environment with sales conting for store not the individual

Cons

No work life balance No role structure there for no accountability for goals not being meet Very poor Training

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DriveTime Automotive Group Response
3y
We appreciate you taking the time to share your perspective as a Customer Experience Guide. We're glad to hear you are enjoying the pay and the easy going environment. We foster a community where team members work together to assist our customers rather than having to compete with each other. We pride ourselves in having a healthy work-life balance culture. Sorry to hear this has not been your experience. As you are a current employee, we advise you work with your leader to determine a workload that is appropriate for your position. If necessary, you can reach out to Talent Support to address these concerns as well.
Viewing 322 - 324 of 1,392 Reviews

Glassdoor has 1,442 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.