DriveTime Automotive Group reviews

Disconnection between the two sales factions. There is a disconnection between the SA's and the ISA's. The fact that we use two different CRMS, and the dealership will openly change files in order to make their job easier hurts the ISA and likewise. Lack of communication between upper management, and inability to change anything. Two Show Rates that benefit each party separately causes a serious divide between the company, and causes both sides to lose money. favoritism, and ethic favoritism. There is a Buddy system that takes place in this company, and some people whom are doing better in every category will be over looked if the upper management sees the one's they like do anything good. Communication between Mangers, and Seniors and Supervisors is hilariously terrible. There is nothing they can do, and they try to micro manage without an ability to know how to do so. No Roll over PTO, and a use it or lose it mentality cause the employees to not only lose it, but not use it. 3 people can be out on holiday months, but these days are set in stone months by previous employees. No Sick days? Doesn't make sense if you are basing everything on a Hourly wage.. This is advertised as a "You take INBOUND CALLS" however it is primarily outbound, and your in bounds are return calls. Old and not very efficient CRM.

Mundane daily work, strong need for a better time off policy and paid time off distribution, metrics system is flawed