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DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.3

52% would recommend to a friend

(502 total reviews)
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Mary Leigh Phillips

58% approve of CEO

45% positive business outlook

Reviews by job title

502 reviews

Reviews about "Compensation"

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5.0
Jun 9, 2021

Easy advancement

Recommend
CEO approval
Business Outlook

Pros

Good hours. Good opportunities. good pay

Cons

bad upper day time management

4.0
Jun 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Good money, company was going through a transition

Cons

It’s not for everyone, not so flexible

4.0
May 15, 2021

Decent for time being

Recommend
CEO approval
Business Outlook

Pros

Money decent, good co workers, decent company... for the most part, approval processes and sales run smoothly

Cons

Over half the sales made are repossessed within first few years, before loans mature. Auto prices are all several thousand dollars above the KBB or NADA value. All loans are inflated with overpriced extra products, like a $3,500 powertrain warranty, and this GPS anti- theft detection device which is completely worthless. And customers occasionally give fake check stubs or check stubs to places they are not working at, which leads to a lot of unnecessary hassle. Dealing with the population of people with poor credit is interesting sometimes with some of these characters.

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DriveTime Automotive Group Response
5y
Thank you for writing a review of your experience as a Customer Experience Guide in Charlotte, NC. We aim to make the sales process easy and convenient for both the customer and the retail staff, and we are happy to hear that was your experience! DriveTime is in the business of creating opportunities and improving lives. We provide our customers the opportunity to own a vehicle and improve their credit while doing so. This requires some level of risk for the company as well. While repossessions do occasionally happen, it is the last option we resort to, as it is our goal to keep our customers in their vehicle. Thank you again for sharing your experience - we wish you the best luck!
Viewing 199 - 201 of 502 Reviews

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