Management can be a whole lot better
Some clients are very high maintenance probably the worst I've seen in a salon, barbershop, etc
30% of Drybar's clients who leave unhappy don't make a huge fuss over their hair not being done right, but the 70% that don't like it go far and beyond to insult some of us and won't stop with the insults and none of my managers have had any type of sense to even speak up for us in the sense to gain the customers trust for all of us for them to be okay to come back and see us. There's too much favoritism and I'm very tired of not taking my lunches, I have high anxiety issues, I usually put it aside so I can take people back to back and I aimed for this career so being back to back with clients is no problem. But I deserve a lunch, whenever I tell a manager or coworker that's been there for years and says "well welcome to my life" no, if I was working in a self owned salon then it's common to not take breaks. Drybar has an HR line, and they are very well known of labor laws, two women who worked at my location stopped coming because of management, one manager gave a very unnecessary right up. I know being a manager is tough and a big responsibility. I hate to say I don't love Drybar entirely because they've made it hard to love Drybar, even our bartenders are at their wits end with this place because it's all unfair. I know outside my managers are great people, but for the most part, I know favoritism when I see it, and I know improper management when I am dealing with it. It's really odd to know that I can't get my hair washed when it's slow when I'm on clock, and the person washing me must be clocked out too, but then managers can get their blowouts on the clock and do brush sets.
