Horrible Experience for Employees and Clients of Color
Pros
- Flexible scheduling - 6 hour shifts - Coworkers were pleasant
Cons
- Extremely low wages - Being denied raises over an arbitrary rating system that often times doesn’t even singularly reflect your performance - Appointments are made via foreign call center or by the client by app and often times don’t reflect circumstances that would make an appointment longer (think super thick/long hair, textured hair, etc) then you have what would be an hour + appointment jammed in a 45 minute time slot which destroys everyone’s books - Being tokenized as a woman of color and expected to handle ALL textured hair services while white stylists are never asked to share the work - Racially insensitive technique. Techniques are limited to roundbrush only. Textured hair takes infinitely long to do with a ceramic or boar roundbrush and isn’t the technique for everyone. Products aren’t nourishing enough to make styling textured hair easy and the hot tools aren’t great. This creates an awful experience for textured clients and for stylists rendering the service. - Marketing isn’t inclusive at all - Because guests can book themselves, it’s common to leave late when a client who regularly has a an hour + appointment books themselves in your last 45 minute time slot of the day. This will make you late leaving for the day and will potentially make you late for your other job if you have one - Management / ownership is racist and tone deaf - Pay structure is extremely exploitative
