Does ESL Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, ESL Federal Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ESL Federal Credit Union. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at ESL Federal Credit Union?

51% of ESL Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ESL Federal Credit Union 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ESL Federal Credit Union?

Teller (10) , Bank Teller (9) , Manager (7) , Relationship Banker (7) , Back Office (5) , Member Service Representative (4) , Teller II (4) , Intern (3) , Student Teller (3) , Teller I (3) , Collections (2) , Information Technology (2) , Management (2) , Senior Teller (2) , Telebanker (2)

What are the pros of working at ESL Federal Credit Union according to real employee reviews?

"Benefits were decent and met my needs" ((in 18 reviews)); "Great core values and company" ((in 6 reviews)); "Great company and environment and a culture thats focused on community." ((in 6 reviews)); "friendly work environment and some co" ((in 4 reviews)); "Employees have great pride in working at ESL as evidenced by the employee survey response to the Great Place to Work survey." ((in 4 reviews))

What are the cons of working at ESL Federal Credit Union according to real employee reviews?

"The pay could be better." ((in 10 reviews)); "Poor management with minimal room for development." ((in 9 reviews)); "ESL has so many managers that its hard to figure out what they all do and why they are all paid so much." ((in 7 reviews)); "They say they want to empower employees to make decisions, but senior management is always involved and often overturns the recommendations of staff." ((in 3 reviews))

What are employees saying about ESL Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ESL Federal Credit Union layoffs and their outlook for job security at ESL Federal Credit Union in 2026.

What are the top reviewed ESL Federal Credit Union locations?

Rochester , Pittsford , Webster , Charlotte , Greensboro , Punta Gorda , Greece

ESL Federal Credit Union reviews

3.4

51% would recommend to a friend

(140 total reviews)

Faheem A. Masood

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (140 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews

4.0

Aug 10, 2015

Telebanker

Recommend

CEO approval

Business Outlook

Pros

ESl really cares about its members and employees. They recognize employees and they have great benefits such as a pension and satisfactory vacation time.

Cons

Department was not real flexible when scheduling a day off.

1.0

Jul 22, 2015

Great People Exiting In large Numbers- Voluntary or Involuntary - A place I was not proud to work at

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are still employed at ESL in January you will have a wonderful Company party to celebrate all the crap you had to put up with over the previous year.

Cons

Many great employees quitting or getting fired daily. Lots of very special and wonderful employes being put in the street from stress, goals, politics, backstabbing, brown noising, clicks and poor management. Wonderful sense of shoving products down customers throats that are not needed as well as striving for what is wrong for the customer so you can keep your job and make goals. A culture like no other that is sick to the core. ESL is at every job fair begging for workers. They advance hire as well. I wonder why? One has to wonder just who is in charge because they are running ESL in to the ground.

3.0

Apr 19, 2015

Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Location, Good People, Good reputation with customers.

Cons

Strategic management is form over substance.

Viewing 121 - 123 of 140 Reviews

Jobs at ESL Federal Credit Union

Teller (Multi-site) Newark & Phelps Branches

Employee Communications Business Partner

Universal Banker - Seneca Falls Branch

Bilingual Relationship Banker - Chestnut Street Branch - (English/Spanish)