Generally inflexible policies around working from home, which for me is a bit of a turn-off since I've always had flexibility in my work schedule. Apparently, flexible schedules used to be more acceptable here, and some people are still grandfathered into that policy - however, all newcomers are expected to essentially be at their desks from 9-5. Don't get me wrong, this is not unusual for a typical corporate 9-5 job; but it js surprising for a creative company that prides itself on a progressive culture.
Hard emphasis on billable hours, often leaving less than 10% of one's time to ideation or working on projects that could further develop the company. Such an emphasis on filling billable time forces a decision every time a supervisor asks you to take on a side project (which may very well be interesting and innovating and otherwise valuable to the company for the long-term). Do I participate, or do I save myself a wrist-slap when my billable hours come in under quota this month?
Overall, there isn't really an emphasis on creating an environment for innovation, which is something that the most forward-thinking agencies and corporations alike are investing big money in.
HR seems a little disorganized and is slow-to-respond to requests for info, but they do seem to genuinely care about your well-being and happiness, and always do eventually respond.
