Question 1

Is EXL Service a good company to work for as a Custom Service Representative?

Accepted Answer

Custom Service Representative professionals working at EXL Service have rated their employer with 3.3 out of 5 stars in 115 Glassdoor reviews. This is a lower than average score with the overall rating of EXL Service employees being 3.5 out of 5 stars. Search open Custom Service Representative Jobs at EXL Service now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at EXL Service.

Question 2

Does EXL Service pay Custom Service Representative employees well?

Accepted Answer

Custom Service Representative professionals rate their compensation and benefits at EXL Service with 2.7 out of 5 stars based on 115 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at EXL Service.

Question 3

How happy are Custom Service Representative professionals working at EXL Service?

Accepted Answer

45% of Custom Service Representative employees at EXL Service would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Custom Service Representative professionals have also rated EXL Service with a 2.4 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.0 rating for culture and values and 3.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at EXL Service?

Accepted Answer

Business Analyst (551), Assistant Manager (506), Consultant (374), Lead Assistant Manager (335), Manager (281), Senior Consultant (255), Senior Associate (231), Associate (228), Senior Business Analyst (197), Senior Executive (188), Executive (164), Senior Manager (164), Project Manager (146), Analyst (124), Customer Service Representative (117)

Question 5

What are the pros of working at EXL Service according to real employee reviews?

Accepted Answer

"Work Life balance is good but also depends on the team and the client that you are working with" ((in 938 reviews)); "Work culture is good and nobody disturbs you if you deliver your work on time." ((in 274 reviews)); "Good people and a good" ((in 183 reviews)); "Work environment good and nice" ((in 181 reviews)); "life balance is good Work from home benefits is there" ((in 146 reviews))

Question 6

What are the cons of working at EXL Service according to real employee reviews?

Accepted Answer

"Salary is very low apart from the process of rbs plus cab service should be for both sides." ((in 617 reviews)); "Poor management and lack of project coordination." ((in 349 reviews)); "Low pay for skills required and work can be mundane" ((in 190 reviews)); "Low Compensation and Salary which can be demotivating" ((in 94 reviews)); "Too much office politics that growth becomes selective" ((in 43 reviews))

EXL Service

EXL Service Custom Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not great at all.

Good starter but mandatory ot always

Pretty good

Jobs at EXL Service

EXL Service reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

EXL Service reviews FAQs

Jobs at EXL Service