EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Dec 22, 2025

NOT recommended

Recommend
CEO approval
Business Outlook

Pros

I have not noticed any pros about this company.

Cons

Poor management, They didn't even provide proper training in the beginning, they just made us roam here and there in near company in the name of training period, it was really a toxic Environment there, and lack of transparency. Unrealistic work pressure with non supportive manager. Fake promises of growth and increments. Not recommendable company

1.0
Dec 22, 2025

Lawsuit

Recommend
CEO approval
Business Outlook

Pros

Compensation is really good here

Cons

Micromanagement 1000 calls a day

4.0
Dec 22, 2025

Exl Review

Recommend
CEO approval
Business Outlook

Pros

Good place to learn and grow with fast pace environment

Cons

No proper hierarchy structure Complex client management

Viewing 304 - 306 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.