EXL Service reviews

3.4

59% would recommend to a friend

(8,167 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Oct 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Good Training and quick responding managers.

Cons

The work load is absolutely ridiculous. Stick to being a 1099 sub-contractor if you can. This company is good to start out in but TERRIIBLE for work life balance. There is a constant demand. My performance metrics suggested I am performing at 130% for my annual productivity performance and yet, I am constantly hounded by managers to get reports done. Constantly assigned work. And being paid very little for working extraneous hours. Also, the UI for their forms are SOOOO BAD. Other programs like LC360 I can get through and finish the report in 30 minutes. The portal they use is literally the worst, and so slow.

Viewing 322 - 324 of 8,167 Reviews

Glassdoor has 8,400 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.