EXL Service reviews

3.4

59% would recommend to a friend

(8,170 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jan 5, 2024

Project driven

Recommend
CEO approval
Business Outlook

Pros

Growth opportunities. Decent pay Us visa sponsorship

Cons

Purely dependent on project. No Up skilling opportunities.

5.0
Jan 3, 2024

Amazing place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance in the company

Cons

Good for a stable career in a recession

4.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

We were allowed to go remote during the pandemic

Cons

Office layout dictated by staff in India, so the wall around our office only went to about 5 feet from the ceiling necessitating very loud white noise to mask confidential info while reps were on the phone. They pay below market rate. The IT team was unintelligible.

Viewing 376 - 378 of 8,170 Reviews

Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.