EXL Service reviews

3.4

59% would recommend to a friend

(8,170 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Complexity Allowance Performance Incentives Rewards and Recognition Bonuses Yearly Appraisal Overtime Spiffs Survey Bonuses

Cons

Attendance Bonus and Onsite Allowance

1.0
Dec 6, 2023

The worst company to work for - highly overrated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is decent; good benefits.

Cons

Employee work culture is extremely bad. Managers pretend as if they know everything but skillset is so poor and refuse to learn from others and improve. No one follows any process and it is constant fire-fighting mode all the time. Worst place to work for - please stay away.

1.0
Nov 10, 2023

Horrible

Recommend
CEO approval
Business Outlook

Pros

None that I can think of except pay

Cons

There is so many I can't count

Viewing 382 - 384 of 8,170 Reviews

Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.