EXL Service reviews

3.4

59% would recommend to a friend

(8,164 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive management encourages professional growth Exposure to global client base and interesting analytics projects Strong focus on upskilling and internal team knowledge sharing Flexible work policies promoting work-life balance Collaborative culture and peer support throughout projects

Cons

Project timelines can be aggressive with tight deadlines Cross-team coordination sometimes creates communication gaps Compensations for higher roles can be improved for market parity Occasional long hours during deliverable crunch periods More focus needed on process automation to reduce manual effort

3.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Depends on the client you're working with. But in general, I found average work life balance

Cons

Low bonus amounts and bad quality of food in gurugram campus

3.0
Nov 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Working from home is nice. Fairly flexible schedule.

Cons

Lots of $ taken out of paycheck. Not sure why. Netting only 34 of my 54

Viewing 388 - 390 of 8,164 Reviews

Glassdoor has 8,397 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.