EXL Service reviews

3.4

59% would recommend to a friend

(8,165 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Oct 21, 2025

Hire and fire

Recommend
CEO approval
Business Outlook

Pros

No work is expected from people there

Cons

Nothing can be said from surety over there. Anything can happen at anytime.

3.0
Oct 20, 2025

Payscale

Recommend
CEO approval
Business Outlook

Pros

Job security. Internal job postings.

Cons

Salary. Appraisals. Over burden. Less respect towards employess

Viewing 418 - 420 of 8,165 Reviews

Glassdoor has 8,398 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.