EXL Service reviews

3.4

59% would recommend to a friend

(8,167 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

WLB, Good Projects, diverse verticals to work in.

Cons

Pay is below market average

4.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

- work from home / hybrid options are available - Availability of a lot of projects/ very little benching time if you are a new joiner.

Cons

- Salary increments - Slow career growth / promotions - uneven work hours (depends on client company)

Viewing 427 - 429 of 8,167 Reviews

Glassdoor has 8,400 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.