EXL Service reviews

There is an extreme lack of diversity. If you are not an Indian Male, you will not succeed here. There are a FEW women of SVP and above level (mostly Indian), but they are treated as secretaries to keep notes and create presentations. Senior management does not speak highly of these women and this includes the one woman at executive level. HR staff in the US is the worst. Rarely can you get anyone on the phone, unless you have their mobile because though there isn't a "work from home policy", many do not come into the office. There is very high turnover in HR, so I would not be surprised if many are not interviewing to leave. The head of HR does not seem to care enough to do ANYTHING about this. There always seem to be talk of cutting budgets, slashing bonus, and pay increases. Yet the CEO and senior management team make NO EFFORT to lead by example when it comes to their own bonus, travel and expenses.

Favouritism Low pay Victimization if you someone who stands up for yourself Unhelpful Unreliable No growth opportunity No proper rules Nobody ever knows what's going on No sense of accountability