EXL Service reviews

3.4

60% would recommend to a friend

(557 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

Reviews by job title

557 reviews

Reviews about "Compensation"

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3.0
Nov 1, 2017

There are better opportunities and worse opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good for non-US citizens. Very intelligent staff in the Analytics department who are willing to both teach and learn

Cons

Terrible company culture. Most things in the corporate structure are disorganized and painful for employees. There is little to no employee engagement or appreciation which makes the hours and lower pay (compared to competitive consulting firms) very difficult to justify.

4.0
Aug 11, 2017

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part is they have commission every month.

Cons

Some feedback has no update or it takes time for them to answer it.

2.0
Jul 31, 2017
Recommend
CEO approval
Business Outlook

Pros

- Client facing consultants are very good currently. - I very much enjoyed working with my client and they liked what I was doing for them.

Cons

Datasource misrepresented the work I was hired to do resulting in significant underpayment. I left after attempting to rectify the problem. Datasource was once considered a good company to work for but it seems to be headed in the wrong direction (perhaps because it was acquired by Exl?) - Poor back office support. Lack of respect for consultants. - Slow pay on expenses. - NDA and Confidentiality statement that you might have seen in the '80s but is inappropriate for the modern work environment. - HR gets in the way of serving the needs of the clients. - Yes, the office is in a trendy part of town but you can't work there (too small), there's no on site parking, and it's a 20min walk from light rail. - Very limited options for title and pay advancement.

Viewing 454 - 456 of 557 Reviews

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