EXL Service reviews

3.4

59% would recommend to a friend

(8,170 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Oct 3, 2025

Work Environment

Recommend
CEO approval
Business Outlook

Pros

Company Environment is decent. Company culture is good

Cons

Finance team have office far from the city.

2.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Company policies are good. Sufficient amount of leaves are provided.

Cons

Poor management, no ownership. Poor cost cutting techniques - Bare minimum things missing. Not even cups are provided for coffee in office. Water glasses are also not provided in office to drink water. Management expect you to bring glass and mugs from home daily. Never seen such poor tactics to save money.

1.0
Oct 3, 2025

Very bad company

Recommend
CEO approval
Business Outlook

Pros

No pros for this company

Cons

Will hire you and not call you for employment.

Viewing 457 - 459 of 8,170 Reviews

Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.