EXL Service reviews

3.4

60% would recommend to a friend

(557 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

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557 reviews

Reviews about "Compensation"

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4.0
Nov 12, 2014
Recommend
CEO approval
Business Outlook

Pros

You wouldn't stay at an organisation for over 7 years of it weren't good. The management is approachable, transactions are transparent and you know what is expected out of you. People are very important to EXL and they will go that extra mile to help you and make you comfortable. Extremely flexible.

Cons

Horrible pay. I was being paid about 50% less than people in other organisations. If you grow internally that's the drawback. Also the organisation is so people friendly sometimes you feel that you many be the only hardworking one while others are literally making a mockery of the organisation and taking home a salary just like that.

2.0
Oct 24, 2014
Recommend
CEO approval
Business Outlook

Pros

1) Clients are major/big firms. 2) Promotions usually occur in time if the performance is good. 3) Good people to work with.

Cons

1) Staffing - From day one you get staffed at a client site you would hardly ever get to visit EXL office for anything, its almost non-existent. And once staffed with a client, rotations to other clients is very less common. 2) Individual Performance - Your performance review entirely depends on client feedback since you have virtually no work related connections with the company seniors itself. 3) Expanding Business - New projects sales pitch being done for bad quality assurance work in the name of analytics consulting, majority of the new work is documentation(yes, work includes customizing word fonts, size, charts etc) 4) Finance Department - Expenses are never approved on time, you end up spending/owing $3k-$4k every month to the firm pending usually another month until you get it back. 5) Travel - If you want to flyback to your base location every weekend, have a good reason to get flights every time or else you ll end up staying at the hotel in a remote area(since hotel budget is low).

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