EXL Service reviews

3.4

59% would recommend to a friend

(8,177 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good learning environment for freshers. Supportive teammates and approachable managers. Exposure to international clients and real-time fraud scenarios.

Cons

Salary growth is slow, especially in operations roles Long notice period (typically 60-90 days)

4.0
Jul 28, 2025

Good company for fresher

Recommend
CEO approval
Business Outlook

Pros

Good company for new hire. Good incentive. Friendly atmosphere. Trainings are valuable.

Cons

Slow carrer and Salary growth. All advantages to your managers and they can up/down you as their decision.

4.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Industry Expertise: EXL has extensive experience across multiple industries like healthcare, insurance, banking, and more, enabling tailored solutions. Operational Efficiency: They focus on streamlining processes, reducing costs, and improving overall efficiency for clients. Advanced Analytics: EXL leverages data analytics and AI to provide actionable insights, helping clients make informed decisions. Global Delivery Model: Their worldwide presence allows for flexible, scalable, and 24/7 support. Innovation-Driven: EXL invests in digital transformation and innovation to stay ahead of industry trends. Customer-Centric Approach: They emphasize understanding client needs and delivering customized solutions.

Cons

Dependence on Vendor: Over-reliance on EXL or similar providers can lead to challenges if the provider faces disruptions or fails to meet expectations.

Viewing 604 - 606 of 8,177 Reviews

Glassdoor has 8,411 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.