EXL Service reviews

3.4

60% would recommend to a friend

(8,180 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jul 19, 2025

Bad management

Recommend
CEO approval
Business Outlook

Pros

Work is good if you get a good project.

Cons

The management is not that great.

3.0
Jul 19, 2025

Micromanagement

Recommend
CEO approval
Business Outlook

Pros

Everything is good: salary, bonus, leaves.

Cons

Micromanagement is there; the Manager is not at all good.

3.0
Jul 19, 2025

Good for starting

Recommend
CEO approval
Business Outlook

Pros

Hybrid model allowed. Mostly WFH

Cons

Have late night client calls and early morning meetings.

Viewing 631 - 633 of 8,180 Reviews

Glassdoor has 8,414 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.