EXL Service reviews

3.4

60% would recommend to a friend

(8,180 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Feels like Sarkari Naukri. So basically you will get salary each month even you are on bench that is the only pros I can think of.

Cons

Too many:- 1. No growth 2. Mostly not good projects 3. Extreme politics 4. Toxic culture 5. Bad policies for employees, no such thing as office parties or any other perks for being exl employee

5.0
Jul 7, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good excellent to work with

Cons

Nothing major to highlight all well

3.0
Jul 6, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Good if project is allocated 2. Work from home policy completely 3. Good Salary better than industry standards

Cons

1. If no project then they can fire you 2. Projects are short termed 3. Work from home policy no team visits

Viewing 661 - 663 of 8,180 Reviews

Glassdoor has 8,414 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.