EXL Service reviews

3.4

60% would recommend to a friend

(8,180 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent good gooood fine okay

Cons

No so good but okaty but also not okay

4.0
Jun 19, 2025

--

Recommend
CEO approval
Business Outlook

Pros

Good environment for freshers and even for experienced but sometimes no clients for Data Science so one has to be on bench.

Cons

NLP projects are less and more into POC's for GENAI and Agentic

2.0
Jun 19, 2025

Not so great

Recommend
CEO approval
Business Outlook

Pros

Depends on the client you work for

Cons

Very old school management methodologies in Leadership. HR. Very rigid policies not so favoring towards employees

Viewing 709 - 711 of 8,180 Reviews

Glassdoor has 8,414 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.