EXL Service reviews

3.5

60% would recommend to a friend

(8,186 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Sep 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunities are good, however managers only praise you if you take them out for parties and pay their canteen bills.

Cons

Management is worst, not employee friendly. Upper managment is deaf and dumb and only rely on AM's and Managers for team members feedback.

1.0
Sep 19, 2017

Welcome to clown school

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't really think of any

Cons

Management beyond stupid. Feast or famine mentality lead to rash, unproductive decisions that are reversed months later. Racist against non Indians and extremely sexist against women. There are employees that are very overworked while others do virtually nothing. Managers lazy and dumb.

5.0
Sep 18, 2017

Associate

Recommend
CEO approval
Business Outlook

Pros

One of the best organization to work with ...no salary issues...best incentives

Cons

Management bit biased ,lack of transparency

Viewing 7360 - 7362 of 8,186 Reviews

Glassdoor has 8,420 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.