EXL Service reviews

3.4

60% would recommend to a friend

(8,184 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Sep 11, 2017

Perfect work/personal life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Transparency from management Less pressure at agent level Good admin and facilities system

Cons

Low pay Less internal job promotion

3.0
Sep 11, 2017

Decent Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent Starting Point for getting some experience in Analytics. Good Training.

Cons

Market Positioning of Company in recent times leads to employees being engaged in bad quality of work. Low Monetary Compensation for work compared to Industry Standards.

3.0
Sep 11, 2017

Salary

Recommend
CEO approval
Business Outlook

Pros

Good organization especially for support functions

Cons

Salary is low compared to market median

Viewing 7369 - 7371 of 8,184 Reviews

Glassdoor has 8,418 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.